Last Updated: 11/09/2024
Welcome to Travel Lets. These Terms and Conditions (“Terms”) outline the rules and regulations for the use of our website and services. By accessing this website or engaging in any of our services, you accept these Terms in full. If you disagree with any part of these Terms, you must not use our website or services.
- Introduction
– Travel Lets (“we,” “us,” “our”) is a vacation rental management company providing property owners and guests with management, rental, and booking services.
– These Terms apply to all visitors, users, property owners, and renters (collectively, “Users”) of the Travel Lets website and services.
- Use of Website
– By accessing our website, you agree to use the site for lawful purposes only and in compliance with these Terms.
– Unauthorized use, including but not limited to scraping data, hacking, or uploading harmful content, is strictly prohibited.
– We reserve the right to terminate or restrict your access to the website at our discretion.
- Booking and Payment
– All bookings are subject to availability and must be made through our platform or by contacting Travel Lets directly.
– Guests are responsible for ensuring that their contact and payment information is accurate.
– Full payment must be made according to the terms provided during booking. Non-payment or delayed payments may result in the cancellation of the booking.
– Payment methods accepted include [Stripe or Bank Transfers)
- Cancellation and Refunds
– Cancellation policies vary depending on the property and will be clearly stated at the time of booking.
– Refunds, if applicable, will be processed according to the cancellation terms outlined in the booking confirmation.
– Travel Lets is not responsible for any charges, fees, or losses resulting from a User’s cancellation.
- Property Owner Responsibilities
– Property owners are required to provide accurate and truthful information about their property, including its condition, amenities, and availability.
– Owners are responsible for complying with all local laws, regulations, and tax requirements related to renting their property.
– Travel Lets is not liable for any disputes between property owners and guests, although we may assist with resolving conflicts in our sole discretion.
- Guest Responsibilities
– Guests must respect the property and follow all rules set by the property owner during their stay.
– Any damages caused by guests or their parties must be reported immediately and will be the responsibility of the guest to repair or compensate.
– Guests are required to leave the property in the same condition as they found it.
– Maintain and operate the central heating, security system (if any), and electrical appliances in accordance with the manufacturer’s recommendations, and keep the Property adequately heated at all times.
– Allow the Agent and any other party authorised by the Agent access to the Property after 24 hours notification (except in an emergency or in connection with the routine housekeeping of the apartment, when no notice need be given) for the purposes of inspection, viewing with or without the occupant, carrying out repairs, or any other necessary purpose to the Property or any adjacent or neighbouring Property.
– Pay for reinstating any damage or defects to the Property caused by its actions or actions of any third party including the Residents.
– Not alter, modify, decorate or paint the Property or the Contents without the written consent of the Agent, and then only by employing tradesmen approved by them.
– Not remove any of the Contents or fixtures and fittings from the Property.
– Immediately report to the Agent any damage or defect in the Property or Contents and any necessary repairs.
– Without prejudice to the above pay for the repair or replacement of the Property or any part of the Property, the communal areas, lifts (if any), and Contents where it or any third party, are responsible for the damage or defect.
– Will not smoke in the apartment or allow guests to smoke.
– Arrange insurance of and be solely responsible for its own personal effects and the personal effects of the Residents.
– Not do or omit to do, on or with respect to the Property, either by itself or by any person authorised by it or any other party, any act which may result in the insurance of the Property being invalidated or the premium being increased.
– The Agent will be entitled to terminate the Terms and Condition of Occupation and recover possession of the Property (by re-entering the Property or part of it to recover possession) if:-
- The Occupant fails to pay the Consideration or any other sum due in terms of the Terms and Conditions of Occupation, within 7 days of receipt of notice from the Agent that any Consideration or other sum has not been paid .
- The Occupant fails to comply with the conditions, obligations and provisions contained in the Terms and Conditions of Occupation following the Agent giving immediate notice requesting compliance.
- Use the Property for any purpose other than as a serviced apartment and not for business use.
- Allow any person other than the Residents to occupy the Property.
- Do anything which will be a nuisance, annoyance or cause damage to neighbours, neighbouring property, communal areas or the Agent.
- Leave the Property unoccupied for a period in excess of fourteen days without prior notice in writing to the Agent.
- Keep any animals, birds, reptiles or any other pets. (Where not previously agreed)
- Use the Property for any illegal or immoral purposes.
- Use or store bottled Gas, inflammable fuels or paraffin heaters in the Property.
- Display any advertisement either on the outside of the Property or visible from outside it.
- The Occupant will;
- Heat and ventilate the Property adequately to avoid condensation.
- Not hang clothes or other articles on the outside of the Property except in areas specifically provided for that purpose.
- Not dry clothes over heaters or radiators within the Property
- Remove rubbish and waste daily form the apartment to the bins provided outside.
- Travel Lets operates a strict “No party” policy. At the full discretion of the agent and in any event the Agent reserves the right to request a security deposit. Payment will be pre authorised and the Occupant will be informed in advance of such event. The security deposit will be fully refunded to the Occupier’s credit card within 48 hours of the departure providing there are no outstanding issue.
- Disregard of the “No Party” policy in any terms will result in the Occupant being removed from the Property and the deposit not being returned. The requirement for extra cleaning may also be additionally chargeable.
- Liability
– Travel Lets acts as a management and booking service for property owners and guests. We do not own or control the properties listed.
– We are not responsible for any injuries, accidents, loss, theft, or damage that occurs during a guest’s stay at a rental property.
– Travel Lets will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
- Content Ownership and Use
– All content on the Travel Lets website, including text, images, logos, and design, is the property of Travel Lets unless otherwise noted.
– You may not copy, reproduce, distribute, or use any content from the website without our explicit written consent.
- Privacy Policy
– Our Privacy Policy governs how we collect, use, and protect your personal information. By using our website, you consent to the terms of our Privacy Policy.
– For more information, please refer to our full Privacy Policy.
- Modifications to Terms
– Travel Lets reserves the right to change these Terms at any time. We will notify Users of significant changes by posting the updated Terms on our website. It is your responsibility to review these Terms regularly.
- Dispute Resolution
– Any disputes arising from these Terms or the use of our services will be governed by the laws of United Kingdom and the courts of Northern Ireland will have exclusive jurisdiction.
In the event of a dispute, both parties agree to attempt resolution through negotiation before pursuing legal action.
- Contact Information
If you have any questions regarding these Terms, please contact us at reservations@travel-lets.com
By using Travel Lets’ website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.